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When we took delivery of our HC345RL in April 2018, not a word was said about leaks or drip pans. 23 months later I read about the problem on this site and found bubbles on all 4 slides. When I called Keystone their response was, see the dealer for an evaluation. They were extremely good at not mentioning anything negative such as "leak or defect." I asked why I didn't receive a factory letter as stated in my owner's manual regarding an obvious defective part. The lady kind of slipped up and said that NHTSA doesn't require us to do it. !!! So, if it isn't a possible life threatening problem, where they are MANDATED to report it, Keystone wasn't going to fess up to the problem. A company gains a lot of respect from me if they say... We have a possible problem on some units and here's an easy fix. Instead, Keystone hid the problem and easy solution from me. Then the claim was denied as being to far out of warranty and it cost me big bucks to repair the membranes.
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