Mtpocket2,
I have only contacted Montana on one occasion, that was two plus years ago when we got our coach. I had a couple screws missing and I wanted to make sure I had a few spares so if I needed to replace anything it would match my brand new unit. I was sent not just a couple of screws but more than a handful of everyone they use while making a Monty. I now have them in a storage case and if I ever need one I have a replacement. The person I spoke to at Montana/Keystone could not have been more helpful. I remember posting the name and thanking him on this forum as well.
I'm a very happy customer.
mac
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