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Old 05-27-2015, 09:44 AM   #12
jfaberna
Montana Master
 
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Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 992
M.O.C. #13909
After my call from Keystone, the new recall parts that they committed arrived today. The parts came with a 7 page instruction manual. It is complete and even contains torque settings. The kits of parts are separated into 2 bags, one for the top step and one for the 3rd step. The parts are different, bolts longer for top step and the nylon spacer is thicker for the top step. The kit now includes Stover nuts to lock them in place. It suggest Gloss Black Rust-Oleum paint to protect the hardware, but it is not included.

My fix is holding, but when time allows, I'll replace the hardware with what Keystone provided and install per their specs. Considering their original factory recall was wrong and the fix failed in 18 hours, I'm satisfied with how they handled the recall of the recall for me. However, the Hickory Springs Steps are still too flexible and I don't see keeping them to long. They don't tighten up with age.
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Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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