Thread: Lawyer
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Old 12-13-2020, 02:05 PM   #9
Rondo
Site Team
 
Join Date: Aug 2007
Location: Omaha
Posts: 6,754
M.O.C. #7560
Jeff- First of all what is the problem or problems that you needing a lawyer and secondly have you contacted your dealer and Keystone Customer Service to try and take care of the problem? We can't help you if you don't give us an explanation as to why you want a lawyer to go up against Keystone/Montana. There are procedures that one must follow to get things accomplished with a problem with your unit. #1 is contacting your dealer with the problem. #2 is contacting Keystone Customer Service and being calm and explaining the problem to the Customer Service Rep. If you are rude and disrespectful to the Rep all that does is turn them off to your problem and nothing will get solved. Better to treat it with Honey than vinegar as the saying goes. A lot of times one finds out that the dealer has not carried through on their part of the problem and have not actually contacted Keystone and set up a problem file on the unit. The dealer SAYS they have but in reality they have not. Help us out here and let us know what is going on and maybe the membership can help you out OR maybe one of the Keystone Montana personal will jump in here and help out. They do monitor this Forum and the postings and do come back with folks posting here to try and help them out with a problem they are having.
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