I agree with Bingo,on my last Cougar I had real issues. Could not get CW to do anything. Went to Keystone also not much help. Tried the Honey over Vinegar approach first as usually this works best. So I went to Facebook, Twitter and bought a banner that stretched down the side of my Cougar, They had a big Promo going on so I parked it outside along the roadway, it said would you buy here? No service, bad products. I was there a hour. Got a call from Keystone, the GM from CW came out and signed the agreement to fix my Cougar, I traded with him 3 months later. New Monty. We now have a understanding.
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quote:Originally posted by bncinwv
Steve,
When I got good service from Camping World, I went on the Camping World web-page and left comments as such. At the least, you should do the same, but obviously about your dissatisfaction. I did get a response from a regional level person. It is always good to vent, and the management above the local level needs to be aware of what happened. Good that at least Keystone came through.
Bingo
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