dixiencoy,
When you say you've contacted "Keystone" do you mean the dealer? If you're contacting Keystone Customer Service then they should certainly be responding differently than what you indicate. We've had reports of dealers saying that things aren't covered and that Keystone won't cover costs but when checked it seems that the dealer just made up stories.
It is true that the roof is only covered for a year through Keystone but I believe it is up to 12 years by the manufacturer. The coming loose issue has been reported several times here on MOC. You might do a search and see what you come up with.
The rims are a "known" issue. But not all rims. Only a certain design. It could be that your rims are not of the "known" variety.
Whatever the reason or cause..... please keep us updated on what transpires.
HamRad
|