Dallas47 - I would suggest in a case like this starting a new thread since this one is older and many may not come back to it assuming it had run its course.
But in answer to your question. Yes, there is a 12 v relay (assuming you have a Suburban WH) located on the back side of the WH to send 120 vac to the heating element.
When you measured for voltage, what point did you use for a reference for your meter? There have been some cases of bad neutral wire connections in the J box on the back of the WH and if you used the neutral terminal on the heating element as your reference you would not see a voltage even if it were there. You might try using the metal frame of the WH for a reference.
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Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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