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Sir,
This might be it. Yes I said anode, had a Homer Simpson moment. I did measure 115VAC from both terminals to the frame. You mention ""A problem that has been reported more than once on here was a bad neutral (loose wire) in the junction box on the back side of the water heater." Going out on limb, ass-u-me the neutral is black? Black to brass to cover your ????. Raining now so kind of on hold, I don't see any junction box under the cover, just the black and white wire coming out and attaching to the terminals. Is the junction box accessed from outside, do I have to pull the outside apart or is it inside somewhere? We have a 3820FK. Thanks Joe
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