Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post - Follow Up of Keystone approach to the step recall

jfaberna · 11-14-2015, 03:23 AM

Bingo,

I called NTHSA about the recall and they filled a claim for me and Keystone called me the next day. That's the fast way to get help. They also mailed me the kit to fix the steps myself. However, since a dealer didn't do it, it's not in their records as done. SO I still get letters saying to go have this done. I called my dealer to see if they could clear the entry in the database. The dealer tried to fix it when Keystone was sending out defective non-locking nuts.

When at the National Rally, MorRyde had a sale on their fixed/removable steps and I bought those. Easy to remove and carrying the in bed of the truck and easy to setup when camping.

http://www.morryde.com/products/154-...other-products

11-14-2015, 03:23 AM	#28
jfaberna Montana Master Join Date: Nov 2013 Location: Willow Spring, NC Posts: 992 M.O.C. #13909	Bingo, I called NTHSA about the recall and they filled a claim for me and Keystone called me the next day. That's the fast way to get help. They also mailed me the kit to fix the steps myself. However, since a dealer didn't do it, it's not in their records as done. SO I still get letters saying to go have this done. I called my dealer to see if they could clear the entry in the database. The dealer tried to fix it when Keystone was sending out defective non-locking nuts. When at the National Rally, MorRyde had a sale on their fixed/removable steps and I bought those. Easy to remove and carrying the in bed of the truck and easy to setup when camping. http://www.morryde.com/products/154-...other-products __________________ Jim & Martha Abernathy 2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar 2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20