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Call Lippert on Tuesday. Others here may know much more about this than I (mine has worked perfect since day one), but it sounds like the rig still has it's weight on the springs and tires even though the pistons are out. There is probably an adjustment to have it level and a little higher off the ground.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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