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Old 09-27-2008, 12:13 AM   #38
Wiarton William
Montana Fan
 
Join Date: Oct 2007
Location: Wiarton
Posts: 421
M.O.C. #7790
I will concur with the attitude of the clerks at apollo...They dont tell you much and are not helpful at all...BTW.. that $40.00 cost for the parts.....add shipping charges to that too...when my unit needed repair I called and explained the problem..they sent me 1/2 the parts..and when I couldnt fix it and called back they said you also need this part.....why wasnt I told and why wasnt it sent??..Oh you didnt ask for them was the reply... more shipping charges.....and when I looked at the parts..sure enough.. they had been used or at least stripped off another unit.. I might add that to ask for express shipping is a waste of time and money.......the clerk fills a requisition when is then sent to the parts place..the parts are packed and then sent to the shipping dept and then to a courier service..(UPS) it took 8 days to arrive..
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