Dealer,
There is the nasty word!
Ours stank, still does, we will never buy another trailer from him, and there are others here at MOC that know who he is, and feel the same way.
Dealers make or break our RVing experience more than once.
They will tell you parts are ordered, they are not. They will tell you they cannot get the parts, they did not even try. They tell you this or that can be fixed so you would never know, and 3 days later, they say, I would never claim I could fix THAT!!
Find an independent, like Fox RV in Elkhart County Indiana. Many of us go out of our way to have Larry work on our rigs. And, if he says it can be done or fixed, BELIEVE IT!
Some dealers stink! If I could buy direct, I would!
This is MY opinion. There are others here at the MOC that have terrific dealers. I COULD be jealous!
Next add hauling these monsters down the HARD road, knocking stuff around and off. OKKKK, I won't go there in this thread.