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Suggest you call the mfr at this number..
Irvine Shade & Door, Elkhart, IN 574.522.1446
I called them last week to find out where best to get replacement string. They're sending me replacement string and instructions. Free of charge. They did the same for another shade last year. I don't know if they'll sell you a replacement shade but maybe they can point you in the right direction.
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