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When we had a slideout failure where the mechanism broke loose from the floor of the living room slide, Beaudry RV in Tucson, AZ took pictures and sent them to Keystone. Our rig was four years old at the time. When the repairs were done, I was taken to the cashier to settle up a $3500 bill, they said, "By the way, did you know that Keystone paid for this?" Well, no, I didn't know that but I was certainly glad to hear it. Pictures are necessary!
Orv
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