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I had a converter problem on our rig when we first bought it and kept taking it back to the dealer to get it resolved. This problem went on for quite some time as the dealer kept dinking around with it and kept telling me that nothing was wrong. But once I got Keystone involved the problem was resolved rather quickly. I think the biggest problem in most of these cases is the dealer, but Keystone is not a saint either. JMHO
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