Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

stiles watson · 10-04-2010, 11:29 AM

You just must share the good news when a company does what it should. With the help of their tech guy, I discovered that the bolt to the shock absorber piston was broken. Called back with the info and B&W has shipped a new shock absorber assembly by over night so that I can fix it and get on the road. This was done at no charge for the part and no charge for shipping. Atta boy, B&W.

10-04-2010, 11:29 AM	#1
stiles watson Montana Master Join Date: Sep 2004 Location: Leona Posts: 6,382 M.O.C. #2059	Kudos for B&W Hitch Mfg You just must share the good news when a company does what it should. With the help of their tech guy, I discovered that the bolt to the shock absorber piston was broken. Called back with the info and B&W has shipped a new shock absorber assembly by over night so that I can fix it and get on the road. This was done at no charge for the part and no charge for shipping. Atta boy, B&W.