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Old 07-18-2016, 06:57 AM   #21
Templef
Established Member
 
Join Date: Jan 2016
Location: Danville
Posts: 23
M.O.C. #18197
Quote:
quote:Originally posted by Templef

Update on on my 3791RD, my unit is out of the shop again!!!!! We hope it is the last time. Replaced underbelly,restrecched the roof and fixed tank sensors again. We won't know if sensors stay working until we get to use the unit,,Again 5day job turned into 4wks...Keystone says they will extend warrantee ,can't wait for Goshen...want to meet people from factory. The one thing we could take away from this experience is warranty sticks by you. We were assigned a representative through our one year and three month ordeal and Shelly Zartman was ours. She was professional and went above and beyond the call of her work. She made it bearable. As much as we had almost 100 things wrong with our unit warranty fixed everything. Warranty stuck by us. Soooooo even after this long process people ask if we would buy another one? My answer would be yes because of warranty and because of one person only and that is SHELLY ZARTMAN.
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