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I love to hear about great customer service as it is rare these days. I too have had very good service with Lowes. I'd like to give another company kudos - Delta Faucet. My 6 year old kitchen faucet froze and would no longer rotate. I thought I would have to buy a new one for $$$. Called Delta and found they have a LIFETIME WARRANTY and they sent me a brand new replacement and had it in 3 days. Now that is service and standing behind your product.
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