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I agree Dick, normally I am the one to document and follow up.
My tech was 1 hour and forty five minutes late coming. 3:15 appointment showed up at 5:00...
one other tech stop by at 5:05 to let him know they were all leaving, he was on his own. My tech said "that was my boss"
He was there until 5:20...
I already have my tech list started for September. Nothing major.
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