I'm not sure our original dealer ever wants to see us again. When we had the replacement graphics put on there, several were put on crooked and several damaged ones had not been replaced at all (the replacements were returned to us in the shipping box, go figure). We didn't accept the trailer "as is," and had the dealer redo the graphics that were sloppily applied as well as replace the damaged ones that hadn't been replaced. What started out as a time-consuming job to begin with ended up being an extensive job that wasn't finished until the afternoon we pulled out from the dealership on our way to a rally (after sitting for most of the day in the service department waiting room, because the rig was supposed to be ready when we got there in the morning, but it wasn't).
Not going through that again, and I wouldn't expect another dealer to have to fix what was a Keystone problem from day one. Keystone needs to step up and pay for the labor and graphics needed to repair something that should have lasted more than a year.
Carolyn