[JandC]

I'm not sure but since you (the customer) said "no" when they called back with the news about the wrong parts, then I suspect parts have been returned and your unit is just sitting out in their lot waiting for you to come pick it up. They probably figured they already lost time/money on figuring out your problem and ordering parts, only to be told not to proceed, what is there to really talk about on the phone?

If they would have told me the repairs were going to be $1303.15 and then called back with a higher estimate, I would have at least listened to the higher estimate. Did it change to $1333.15, or was it more like $1700.00?

Based just on what has been revealed in your original post, if I was the manager of that CW I would just ask you to come and get your unit and have it repaired someplace else.