Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

cmawendy · 05-02-2009, 04:00 AM

Yes that is exactly right, we got very POOR service from Camping World as we had to do 99% of the calls to Keystone. Camping World did nothing. Also Keystone customer service gave very POOR service also as this took 1 1/2 months for them to even figure out that they had a replacement. At first we were told no we don't have one have camping world go buy one with 119.00.....not hardly for a microwave/convection oven. Then they gave camping world another part number....it was for a headboard. Then finally after 1 1/2 months we get a "replacement." Only to find out it does not fit into a 2008 it is for the 2010 models. So needless to say we got poor service from both of them and RV Traders stepped in and it was done in 1 day.

05-02-2009, 04:00 AM	#7
cmawendy Montana Fan Join Date: Apr 2009 Location: Albany Posts: 287 M.O.C. #9222	Yes that is exactly right, we got very POOR service from Camping World as we had to do 99% of the calls to Keystone. Camping World did nothing. Also Keystone customer service gave very POOR service also as this took 1 1/2 months for them to even figure out that they had a replacement. At first we were told no we don't have one have camping world go buy one with 119.00.....not hardly for a microwave/convection oven. Then they gave camping world another part number....it was for a headboard. Then finally after 1 1/2 months we get a "replacement." Only to find out it does not fit into a 2008 it is for the 2010 models. So needless to say we got poor service from both of them and RV Traders stepped in and it was done in 1 day.