If it is a brand new unit, I would be having the dealer address it under warranty. If it is like our extension (3750), it needs to be locked into position, ours has some sort of locking mechanism that surrounds the support piston. They do break, because I noticed on the dealers display unit that it was broke, which made me check our new rig when it arrived to make sure it was okay. Take a look and see if all is well beneath the extension.
Bingo
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Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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