Quote:
Originally Posted by SteveandTerri
Update: checked the heater: 38 ohms so it seems to be OK. We'll keep operating on LP until we get to the Rally. I suspect the control board is bad...
When I talked to Dometic, Sharon (customer service) said they'd give me a new control board even though the refrigerator is 2 weeks outside its 2-year warranty. However, I mentioned that I'm not the original owner of the rig and she said sorry - the warranty only applies to the original owner. I didn't argue with her but I don't understand why they would decline to honor the warranty regardless of who owns it.
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When conducting business deals I act like a defendant in court.
Offer nothing, only answer what is ask!