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Originally Posted by SteveandTerri
Update: checked the heater: 38 ohms so it seems to be OK. We'll keep operating on LP until we get to the Rally. I suspect the control board is bad...
When I talked to Dometic, Sharon (customer service) said they'd give me a new control board even though the refrigerator is 2 weeks outside its 2-year warranty. However, I mentioned that I'm not the original owner of the rig and she said sorry - the warranty only applies to the original owner. I didn't argue with her but I don't understand why they would decline to honor the warranty regardless of who owns it.
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Sorry about your problems, hopefully you get them fixed. Regarding the warranty, the same applies to your 10 year roof membrane it is also gone, and your floor, and several other items. I suspect they save millions in repairs, as there are many many short term RV owners. And many more that trade every couple years.
The RV industry is where they train future used car salesmen. LOL
Mark