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Yup, there's about 1" or so left in mine when the slides are out. This is why you ONLY check and add fluid when the slides are retracted!
Does sound like no pressure is being created. Either the motor is not humming enough, or there's a problem with it. I hope you didn't keep the button held down too long and burned it out. You might also try connecting the TV and with the TV's motor running, try again. Both battery sources (TV & rig) should ensure there's enough juice.
Just remembered something... There is a fitting (square?) that you can find a suitable bit and use a drill to manually retract your slides - jus make sure you rotate it the correct direction. This would not be the method to extract/retract your slideouts, but should be able to get your slides back in to take to a shop if you can't find the root cause.
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