[TAKPAK]

Originally posted by JnSWells
The way our fireplace is installed, the access panel at bottom barely opens. When we try to manually use the controls can only open the panel enough to stick a couple fingers in and adjust.. Do others open all the way so you can get to these controls? Our model 2012 3150RL... Thanks


Our 2011 3400 fireplace had the same problem. Couldn't get the access panel at the bottom open. What I found was the unit had been installed to tightly to the frame around it. The panel at the hinged area was hitting the wood before it opened all the way. Simple fix was to remove the screws securing the fireplace to the side wood frame, install a couple of small shims at the bottom of the fireplace metal frame ( such as self stick shelf bumpers) and then reattach the screws holding the fireplace to the wood. It didn't take much, probably less than an 1/8th of an inch on ours. Works just fine now, panel opens up fully. If you get down and look close when you try to open it, you'll see what I mean.