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Bill,
On the drawer removal if they are like mine, you need to pull the drawer all the way out until it stops. On the side in the track there is a small black piece of plastic. Push one side up as you pull on the drawer and then push the other down as you pull the drawer. I do not remember which side is up and down, but you will get it.
To reinstall the drawer push the track all the way in by hand then put the drawer in the track and push.
Hope it works for you as mine do.
As others have said on the window, keep looking there is a screw there.
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