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The hall/stair well has to be the worst possible location for that gadget. Hot air rises so whoever sits in the RVs back gets chilly while someone in the bedroom roasts.
Other then that little off topic observation gem - I would call Dometic then if no joy, replace the 'stat with a new one. There is also a work around for a better (a Honeywell, IIRC) thermostat on the 'net but you do need to do some minor wiring changes and possibly add a toggle switch.
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Dave W
2014 Montana High Country 343RL (Sold!)
2011 Ford 6.7 Lariat CCLB (Went to PU Heaven)
2019 F150SC XLT SE Sport,w/full tow package
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