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While at the National Montana Rally in Goshen, Indiana this past September, I met two people who'd traveled to Indiana to have walls and slides repaired due to delamination. They said the process was easy and Keystone covered the cost. I agree with Carl, the repairs are much better than returning the unit out of frustration; if you like it, repair it, and keep it!
I too, while in Goshen, had Keystone make an assessment of a crack in the fiberglass of my 2008 Keystone. I was concerned about frame flex, but it was another matter and a quick repair.
If time is not an issue, you may consider making an appointment and traveling to Goshen Indiana for the repair. We were happy we made the trip to the Rally; we had a rep assess our unit, upgrades to the unit and minor repairs done.
I look forward to reading the outcome of your interactions with Keystone!
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