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Document everything in a letter, address it to Keystone-Montana directly and copy the owner of the dealership (the owner or general manager, not the service department). This is totally unacceptable from any dealer. Stand your ground until you get the results you want, not what the service department wants. Keep us informed!!
Bingo
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Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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