Quote:
Originally Posted by mhs4771
I'll pass this along: Norco had a communications issue with their Chinese suppler which resulted in poor/light built motors and gear boxes. Since they are used in most cable slide systems (BAL Accuslide) they have no way to track them, BUT Norco is replacing them as they fail.
So you may want to check with your repair facility as they have gotten parts from Norco at no charge.
This info was gained directly from a Norco Rep while they were replacing our Motor and Gear Box a couple of weeks ago.
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Do we actually have to wait till they fail? You know they will likely do so months apart. I don’t relish the idea of 4 visits to the dealer!!
Is there anyway to verify if you have the light built model??
And is Norcold paying for the labor to change them out???
These are the reasons I say a recall is warranted and if Norcold has admitted there is a flaw in mfg. then the government should step in and force a recall