We never could get ours fixed. Scheduled service at dealer and they claimed to have the wrong recall kit. They agreed to send it to me but then claimed later that "it wasn't allowed" for the customer to install the kit. We only use the steps while traveling due to having the metal porch/step assembly. I will fix them myself in the future.
It seems it would be cheaper for them to send a mobile tech around to fix these in some situations.
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Previous: 2008 Montana 3400RL & 2014 3725RL
Current: Full Time 2022 SOB TT Toy Hauler
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