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The Keystone corporate staff must have had to attend some kind of organizational/motivational retreat/conference where some "expert" delivers a bunch of buzzwords and ostensible techniques that will supposedly improve operations. I've seen this at least 50 times in my career, then it is folded into company policy which trickles down to department supervisors who are required to "implement" the new dictates, much to the dismay of the working stiffs.
After a while, things eventually get back to business as usual, that is, until the next corporate retreat happens.
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