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there is a system in the converter called the wizard. It controls the voltage put into the battery by the converter at various stages of operation. This is covered in the Montana user guide. One of those automatic settings notices little or no use for several days and trickle charges the batt. Another setting which comes on (when the trailer is in use) cranks the voltage up high for 3 hrs a day to desulphate the batt plates. Another setting is for regular charging. If you look closely at the front of the converter, you will see a green button. The frequency of its flash will tell you what setting it is in. Also, there is a small button beside it which allows you to move from one setting to another manually. Try pushing that and see if your voltage changes.
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