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We called them last year to change tire on our truck. Sunday afternoon on I-69 in Michigan in a rural area but not far,far away from anything. After 1 1/2 hours they were working a 60 mile radius away, hadn't found anyone yet that would "agree to their terms". I called a service 2 miles away, turns out he was the first they called, said they would have a hard time finding anyone because they pay poorly and slowly. Good Sam did reimburse us for the full amount.
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