I sure can't speak for Ron, but I think what he is saying regarding warranty service is that manufacturers do not always give the dealer a fair shake. I know this has happened to a couple of dealers I have worked with...even when they got reimbursed, the rate was not very good. I believe the bottom line is that there are some structural problems within the RV industry relative to product quality control and service after the sale. Since I have very few of the answers, I do not know how to fix the problem, other than take care of my rig as best as I can, and to be reasonable with the dealer/manufacturer when dealing with problems.
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