[rames14]

Dave -
Welcome to the world of RV service. We found out the hard way that RV dealers do not have to service what they don't sell. We moved from Illinois to Wisconsin and needed some cosmetic work done. The local dealer said they would get back to me if they wanted to service my unit. I ended up buying my next unit from them. I don't want to have to drive that distance for service. We found out that dealers don't always get reimbursed for all of the service work. They kept records and found on average they spend $1100 per unit for work they perform that they don't get reimbursed for in the end. After we sat down and discussed it, I understood their point. Also, if they staff to service the units they sell, they can better predict how much staff they need. Did I pay more to buy locally? A little. Do I have good service locally? Yes. By the way, most dealers will take care of a traveler on the road with problems of an emergency nature. Best of luck with your unit in the future.