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Cycle the thermostat to off..(No display) press and hold the + button first and without releasing it, press the On/Off button and hold. After a few seconds the display will indicate--, Release both buttons and then press on/off button to turn off the system. In the thermostat manual this is called the 'System Initialization' which should have been performed by the installer.
I don't have one of these, and am not familiar with your unit, so it may not apply, but heck, give it a try.
Good luck with it Jim.
Remember the old round Honeywell T87-f mechanical thermostats? Never a problem. Dang technology!
Glad you are having a good time and enjoying yourselves ..other than that.
Meanwhile, just turn the breaker off to the A/C unit, that will solve that problem.
Ozz
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