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FloridaFlockers-- As AZ Traveler stated " You don't have to go to your original dealer to get service." Give Keystone Customer Service a call and explain the problem and ask them if CW has actually set up an account for your unit. Also ask them for another dealer that you can take your unit to for service. Some CW's have gotten a bad name for their service and you may have purchased your unit at one of them. If Keystone will not give you another dealer for service ask if they will pay for a remote service tech to check out your unit and fix the problem. This has happened in some cases. Good luck and keep us informed on the progress and final result.
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