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That has been a continuing problem for years. We have been able to attend every fall rally since 2006 since we live less than 300 miles away and have learned a lot. Keystone does nor have a large parts department although we we told at the last fall rally they are trying to change that . The parts trail is ..you to dealer, dealer to keystone, keystone to vendor, vendor to keystone, keystone to dealer, dealer to you' The fact is if Keystone gets the order it will be filled. There is also the problem of Vendor backlog. With the RV business booming the vendors have problems providing parts to the manufacturers let alone to the dealers on customer orders. This is how I learned to get the order invoice from the dealer thereby confirming the order had been placed.
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