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As have I! As you can see, our unit is coming up on 8 years old very shortly. A couples years ago, I went over to customer service with one of those broken cupboard door holder opener thingies and, Darrel gave me two brand new ones at no charge. And, they were different and better quality than the originals. I was fully prepared to pay for them, but no way.
On another occasion, he gave me a drawing showing the holding tank location and which tank was located where.
So, when it comes time for a new unit, a Keystone product will be in the running.
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