[andrew selkregg]

BB - TX
That's what I was told also about ignoring the bill when you want it to stop. Last year I did that, and then started the service again 1 month later. Everything was fine for a few days, and then I started getting messages on the screen that my service was going to stop because of non payment. I ignored the messages because they had just charged my credit card but sure enough, my service was cut off. It turns out that they had applied my payment to the "outstanding balance" from the bill I had ignored. Many phone calls and 1 letter later, it got straightened out, but I got very frustrated in the process. This year I'm calling when I want the service to end as well as to start. It should be so simple to do this on-line.