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You will get a lot of negative replies about this system. Most think it to be basically a piece of junk and replace it with another system of their choice. I do not full time so the system is not of great importance to me.
Mine also had a hiss in it on the slide speakers when it was new and I thought the receiver to be defective and made the dealer replace it and results were no better with a new receiver. I reversed the wires on the front speakers with the speakers on the slide and the hiss went away.
On some of the units if it is not working in full surround sound there is a switch in the setup menu that should make it work. The switch on mine did not work, but I have read some others comment here on the forum that theirs did work and were pleased with the system. I don't remember exactly what the procedure is but it is listed in your manual. I will see if I can find it and post another reply.
I also have searched for information about the manufacturer and have found none.
Lots of luck, hope you can make it work.
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