Note: These were Emails from 2012! Between me and Keystone!
I never had a blow out, but believe me had I personally experience one, this would have been an issue !
From: Michelle Diaz
Date: May 18, 2012 at 9:27:27 AM PDT
To:"marnold7575@gmail.com"
Subject: C4701613
Dear Ms. Arnold:
Thank you for contacting Keystone RV. The appropriate tire size for your Montana is ST235/80R16E. Keystone will not participate in upgrading to G rated tires, nor do they recommend changing the rating. The E rating is what the Montana 3750FL's are tested & equipped with. Some of Keystone's productions have the option for a G rated tire. Your particular Montana does not.
Thank you,
Michelle Diaz
Owner Relations
-----Original Message-----
From: marnold7575@gmail.com[mailto:marnold7575@gmail.com]
Sent: Wednesday, May 16, 2012 7:12 PM
To: CS Service/Parts/Warranty
Subject: Service/Parts/Warranty - Keystone RV
Host: 199.83.131.129.ip.incapdns.net
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request_type: warranty
division: MO
email:
marnold7575@gmail.com
realname: Suzanne M. Arnold
Address: 813 Metro Way
City: Redding
State: Ca
ZipCode: 96003
PhoneNumber: 530-524-4015
SerialNumber: 4YDF3752XC4701613
VINNumber: 4YDF3752XC4701613
Comments: I am concerned about the E Rated tires that came on my New Montana 3750. From both the Montana Owners Forums and RV Net it appears to have become an issue as to the proper Rating for My fifth wheel purchased just last month. The reports of failure appear to be numerous. I would like your opinion on this issue and or any assistance Keystone can provide in updating my tires to G rating. Some members have made claims Keystone has participated/ initiated in the exchange of E for G rated tires. Since my RV is less than a month old, I feel time is of the essence in this matter. I as you might well imagine am fearful for myself and family, that we are in danger of experiencing a \"castistropic tire failure\" resulting in property damage or injury! Your prompt response is awaited! Thank you!
B1: Submit Request
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