We use a portable icemaker, that while the ice cubes might be smaller does the job. Our rig's fridge is too small to want to use any space for ice and ice equipment. We don't even use ice trays any more to allow that space for other stuff.
I'm sorry I just realized I didn't answer your question, but I just wanted to restate the room wasted for ice, but then I'm not a big cocktail drinker. It sounds weird, that if you bought a rig with it equipped for it, then the dealer reluctance makes this feature you may have paid for a waste of money. Now THAT would make me unhappy.
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