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Well it took nearly a month, but I have 2 new vent covers. Turns out Keystone was wrong - Ventline is very much in business, now part of Dexter Axle Co. A local (non-Keystone) RV dealer was able to help me get in contact with Ventline after Keystone and my RV dealer convinced me I was out of luck. Glad I didn't quit trying. Anyway, turns out what I have is a NEW type of hinge, not shown on any of the links posted here or on Campers World, JC Whitney, or others.
Ventline not only had them in stock, but sent two to me FREE with free 2 day shipping. Outstanding customer service! I am a bit concerned about the product since they basically disintegrated in my hand on a less than 2 yr old unit. But at least I know here to get them now.
Might want to check yours out next time you are on the roof.
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