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Originally Posted by Stevengeri
Thanks for the info. I ordered replacement parts and will see if I can fix it. First I need to figure out how it comes out. Anyone have experience?
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On our 380th, the front glass lifts off. No screws or anything other than gravity. Behind the glass are slots or holes in each corner with screws in each one. Total of 4. Take them out and the fireplace slides out to wards you. That’s it.
Yours may be different. Good luck.