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Color me surprised about the dealership not contacting Keystone Customer Service. The dealership won't do it because they won't get paid the exorbitant rates the dealerships charge for work done on a unit. Keystone only pays a certain rate for warranty work to the dealers and the dealers do not want to accept it. We're heading for Goshen for the Fall Rally and you can be sure there will be some of us asking what is going on with the quality and quality control and why Keystone keeps these worthless dealers that do not want to help their customers with warranty problems. All it does is create bad feeling from the customer to Keystone as a whole. As you can see the DEALER is the bad guy on this one since they have not even reported any of the problems. As far as I'm concerned, I will never purchase a unit from CW or go to them for repairs if I'm on the road. They are worthless!
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