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My latest back to them:
I don't know why this is so difficult, you know this isn't war. I am a customer, you are selling a great product, I found everything to be good quality. The filters are the issue. You advertised on ebay certain filters, I got different filters. Why not just send me the correct filter..as advertised, and I will be happy and recommend your company to my friends on The Montana Owners Club and Escapee's Rv Club. I have a Heating, Cooling and Refrigeration business and install filter systems along with my other service.
Why be difficult, I have not slammed you on Ebay, I have been trying to work this out. There is no need for war on this small matter.
And you know I already installed the system, so sending it back is a rather frivolous suggestion by you.
Jim
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